Responsible Gaming at Bunos – Play Safe, Stay in Control

Why Responsible Gaming Matters

At Bunos, we believe that responsible gaming is not just a policy on paper — it is a genuine commitment to every Filipino player who chooses our platform. Whether you enjoy slots during the weekend, bet on your favourite sports team, or try your luck at our live casino, we want that experience to remain enjoyable, healthy, and within your means.

Gambling, when done right, is pure entertainment — like catching the big waves at Siargao or joining a fiesta with your barkada. But we also understand that for some players, it can become more than just a hobby. That is why Bunos has built a full suite of responsible gaming tools, resources, and support channels so you can always keep things in check. Tara, let's break it all down for you.

The Philippine Amusement and Gaming Corporation (PAGCOR) regulates all licensed online gaming operators in the country, and Bunos fully complies with all applicable regulations. Our responsible gaming programme aligns with PAGCOR guidelines and international best practices, ensuring that every player is protected from the moment they register.

Our Responsible Gaming Tools

Bunos puts the power in your hands. These features are available in your account settings any time you need them.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your Bunos account. Once you hit your limit, deposits are paused — no exceptions until the period resets. This keeps your bankroll sulit and within budget.

Session Time Limits

Gaming marathons are fun, but not always healthy. Set a maximum session time per day and Bunos will send you a reminder — or log you out automatically — when your time is up. Stay fresh, play better.

Cool-Off Period

Need a short break? Activate a cool-off period of 1 day up to 6 weeks. Your account stays open but wagering is paused. Great for players who just want a little breathing room without fully closing their account.

Self-Exclusion

If you feel you need a longer break, Bunos offers self-exclusion periods ranging from 6 months to permanent closure. During this time, your account is fully restricted and you will not receive any promotional materials from us.

Loss Limits

Set a ceiling on how much you're comfortable losing in any given period. When you reach your loss limit, Bunos will prevent further wagers for that day, week, or month — protecting you from chasing losses.

Reality Check Reminders

Enable pop-up reminders that show you how long you've been playing and how much you've wagered. A quick reality check every 30 or 60 minutes helps you stay aware of your session and make informed choices.

Gaming Should Always Feel Like Fun

Whether you're watching the PBA Finals or kicking back at a night market in Siargao, gaming at Bunos is designed to be a good time — not a source of stress. We encourage all our players to treat gaming the way you'd treat a night out with friends: enjoy it, set a budget, and know when to call it a night.

Responsible gaming means you're always in control of the experience. You decide how much to spend, how long to play, and when to step back. Bunos simply provides the tools to help make that easier. Think of us as your gaming partner who looks out for you, not just your winnings.

We also encourage players to regularly check in on their gaming habits. If gaming starts to feel like an obligation rather than entertainment, or if you find yourself gaming to cope with stress or financial problems, those are signs worth paying attention to.

Set a gaming budget the same way you budget for food or travel.
Never chase losses — take a break instead of doubling down.
Keep gambling as one of many hobbies, not your only hobby.
Talk to someone you trust if you feel like it's getting out of hand.

Know the Warning Signs

Responsible gaming starts with awareness. Here are some signs that gaming may be affecting your wellbeing — and it's okay to acknowledge them. Bunos supports you through every step.

Spending More Than You Planned

If you consistently go over your gaming budget or feel the urge to deposit "just a little more," it's time to reassess your limits and use our deposit cap tool.

Gaming to Escape Problems

Using Bunos to avoid dealing with stress, anxiety, relationship issues, or financial trouble is a warning sign. Gaming should add joy to your life, not be an escape from it.

Chasing Your Losses

Trying to win back money you've lost by gambling more is one of the most common patterns in problem gambling. Our loss limit tool is specifically designed to help break this cycle.

Neglecting Daily Responsibilities

If gaming is getting in the way of work, family, school, or basic self-care, it's time to activate a cool-off period or reach out to our support team.

Need to Talk? We're Here.

If you or someone you know is struggling with problem gambling, you don't have to face it alone. Reach out to our dedicated responsible gaming support team at any time.

Email: support@bunos.best

Response Time: Within 24 hours, seven days a week.

Protecting Minors

Bunos strictly enforces an 18+ policy across all games and services. We do not allow underage players on our platform — full stop. During registration, we verify your age and identity using valid Philippine government-issued IDs. Accounts found to be owned by minors are immediately closed, and any funds are forfeited in accordance with PAGCOR regulations.

If you share your device with younger members of your household — younger siblings, children, or other family members — we strongly recommend activating your device's built-in parental controls and keeping your Bunos login credentials private at all times. Never share your account password or let minors access your gaming account.

ID Verification Required at Registration

18+

Strict Age Restriction Enforced

Tips for Healthier Gaming Habits

Small habits go a long way. Here are practical tips from our responsible gaming team to help you stay in control.

Set a Fixed Gaming Budget

Before you play, decide exactly how much you're comfortable spending — and treat it like any other leisure expense. Once that budget is used up, log off and come back when your next budget kicks in. This simple habit keeps responsible gaming at the centre of your play style.

Avoid Gaming When Emotional

Feelings of stress, loneliness, or frustration can cloud your judgement and lead to impulsive decisions. Gaming should be reserved for when you're in a good headspace — relaxed, clearheaded, and ready to enjoy the experience for what it is.

Schedule Your Gaming Time

Like any hobby, gaming is best enjoyed when it has a dedicated slot in your schedule — not whenever the urge strikes. Setting specific gaming days and times helps prevent it from creeping into time meant for work, rest, or your pamilya.

Keep Other Hobbies Active

Gaming is great, but a balanced life means having other activities you love — basketball with your tito, cooking for the family, or exploring new spots around the Philippines. Keeping other hobbies alive prevents gaming from becoming an obsession.

Track Your Gaming History

Bunos provides a detailed transaction and gaming history in your account dashboard. Reviewing this regularly — even once a week — helps you spot spending patterns before they become a problem. Awareness is the first step in responsible gaming.

Talk Openly About It

Whether it's your partner, a close friend, or a family member, having someone who knows you game and can keep you accountable is a big help. You don't have to manage your gaming habits alone — and neither should you.

Frequently Asked Questions

Got questions about responsible gaming tools at Bunos? We've answered the most common ones below.

Log in to your Bunos account and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Changes that increase your limit take effect after a 24-hour cooling period, while reductions apply immediately — this protects you from impulsive decisions.

A cool-off period is a short break — anywhere from 1 day to 6 weeks — where your account remains open but you cannot place wagers. Self-exclusion is a longer, more serious measure that fully restricts your account for a minimum of 6 months, up to permanent closure. Both are available in your Responsible Gaming settings.

Self-exclusion cannot be reversed during the chosen period. This is intentional — it exists to give you a meaningful break without the temptation to undo it on a whim. Once the period expires, you'll need to contact our support team to request reactivation, which includes a brief review process for your wellbeing.

Yes. Bunos operates in compliance with PAGCOR licensing requirements and all relevant Philippine regulations on online gaming. Our responsible gaming framework follows both local mandates and international guidelines from bodies like the Responsible Gambling Council, ensuring our Filipino players are well-protected.

Bunos supports all major Philippine payment methods including GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfers, as well as BDO, BPI, and UnionBank online banking. You can also use Visa or Mastercard. Deposit limits you set apply across all payment methods — so there's no way around your own restrictions.

Reach out to our responsible gaming support team at support@bunos.best. We respond within 24 hours and can help you activate self-exclusion, review your gaming history, or connect you with professional support resources in the Philippines. You can also activate self-exclusion immediately from your account settings — you don't need to wait for us to respond first.